Lower-Funnel Creative Optimization

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Client | Brand
Expedia Group | Expedia • Hotels.com
Role
Senior Creative Marketing Manager
Key Responsibilities
• Lower-funnel strategy & creative optimization
• Performance-driven A/B testing & insights
• Hands-on HTML5 programmatic build
• High-intent campaign template design
• Global scalability & adaptation
• Brand alignment & stakeholder collaboration
• Channel's Best Practices

About

Expedia and Hotels.com needed lower-funnel creative that could perform at peak moments. Always-on templates weren’t built for high-intent sales environments like Black Friday and Cyber Monday, limiting engagement and return on spend.

I led the redesign of lower-funnel creative through a testing-first approach, creating purpose-built video and programmatic templates optimized for conversion. By combining clear transactional messaging, strong brand cues, and rigorous experimentation, the work delivered record-breaking performance across global markets.

Problem

Always-on creative templates underperformed during key sales moments (Black Friday, Cyber Monday, seasonal promotions), limiting engagement, conversion, and return on spend.

Strategy

Redesign creative specifically for high-intent, lower-funnel moments, applying channel best practices, strong brand cues, and clear transactional messaging, supported by rigorous testing.

Execution

•  Built new lower-funnel video and display templates for Expedia and Hotels.com
•  Simplified layouts with strong contrast, brand colours, and clear value propositions
•  Ran A/B and multivariate tests in live campaigns
•  Scaled high-performing templates globally once validated

Results

•  +16% YoY Net Booking Value (highest-performing BF/CM campaigns)
•  Best-performing Hotels.com creative
•  +12% CTR, +29% CVR, +23% incremental ROAS

Impact

•  Established a repeatable, data-driven optimization framework for future sales campaigns (examples below)
•  Proved that purpose-built lower-funnel creative significantly outperforms adapted brand assets

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Work

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